The platform uses two passwords:
The login password and the trading password.
The trading password is a specific password sent to your registered e-mail address by Vertex. It is used to send orders both in your real account (at the exchange) and in the Simulation Module (on Vector).
To reset or unlock your trading password:
- Access the platform
- Locate the Trade Menu
- Click on Forgot/Unlock my password
Wait for the e-mail and follow the steps to create a new password.
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